FAQs

New Patients

May I meet the doctor or see the office before I have my baby?

We offer complimentary tours of the office and meetings with our physicians, to prospective parents, typically scheduled at lunchtime. Please call our office to schedule an appointment.

Will I be able to use a delayed or “alternate” vaccine schedule?

Our office follows the recommended American Academy of Pediatrics immunization schedule. We do not split immunizations, delay vaccines or offer non- standard schedules.

What do I need to bring to my child’s first visit?

For newborns, please bring your hospital paperwork. For older children, we must have a current immunization record and previous medical records for the visit.

Attached is a link for a form requesting medical records from your previous Pediatrician. [Form]

Current Parents

How can I request a school form or have another type of form completed?

You may call the office and ask to be connected to the “forms” mailbox for requesting simple forms like a 3231 (immunization form for day-cares and schools). If you have a form that needs completion (like from a camp) you may bring this form to your child’s health check, mail or drop off the form, or upload the form to us via the website.

There is a nominal annual charge for forms completion, and it may take up to three (3) business days for completion.

How do I get a prescription refill?

Refills may be called to our nurse advice line (404-351-2244). Please allow up to 3 business days for a refill.

For refills of ADD/ADHD medication please see the attached procedure.

If you child was just placed on a medication for a chronic need (asthma or ADHD medication) you will need to schedule an appointment with your child’s doctor to obtain a refill. This visit is to assess how your child is doing on this medication and the appropriate refill and follow up schedule.

If my child needs to be seen after hours, where should I take him/her?

Please call the primary office number and you will be transferred to our answering service, who will then advise you on the best course of action.